Conception Designs
Civil Subpoena Policy Civil Subpoena Policy

Conception Designs’s Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on Conception Designs or one of its affiliates.

If you seek the identity or account information of a Conception Designs customer in connection with a civil legal matter, you must fax, mail, or serve with a valid subpoena.

Submission of Subpoenas

Conception Designs is headquartered in Desert Hot Springs, Ca and all civil subpoenas should be served at that location or mailed to:

Compliance Department
9451 Capiland Rd

Desert Hot Springs, CA


Alternatively, the civil subpoena can be faxed to:

(866) 611-9698
Attn: Compliance Department

Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena, Conception Designs will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Conception Designs will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. Conception Designs reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with Conception Designs.

Fees for Subpoena Compliance

Conception Designs will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Conception Designs invoice. Checks should be made out to

Conception Designs’s subpoena compliance costs are as follows:

  • Research – $75.00/hour
  • Federal Express – Cost as Billed
  • Copies – $.25/page

Policies Regarding E-mail

Conception Designs will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Conception Designs’s e-mail servers do not retain deleted or sent e-mail.

Conception Designs reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Conception Designs e-mail address is related to the pending litigation and the underlying subpoena.



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