Civil Subpoena Policy
ConceptionDesigns.com Civil Subpoena Policy
If you seek the identity or account information of a Conception Designs customer in connection with a civil legal matter, you must fax, mail, or serve ConceptionDesigns.com with a valid subpoena.
Submission of Subpoenas
Conception Designs is headquartered in Desert Hot Springs, Ca and all civil subpoenas should be served at that location or mailed to:
9451 Capiland Rd
Desert Hot Springs, CA
Alternatively, the civil subpoena can be faxed to:
Attn: Compliance Department
Notice to Customer and Response Time
Upon the receipt of a valid civil subpoena, Conception Designs will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Conception Designs will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. Conception Designs reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with Conception Designs.
Fees for Subpoena Compliance
Conception Designs will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Conception Designs invoice. Checks should be made out to ConceptionDesigns.com.
Conception Designs’s subpoena compliance costs are as follows:
- Research – $75.00/hour
- Federal Express – Cost as Billed
- Copies – $.25/page
Policies Regarding E-mail
Conception Designs will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Conception Designs’s e-mail servers do not retain deleted or sent e-mail.
Conception Designs reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Conception Designs e-mail address is related to the pending litigation and the underlying subpoena.